Case Analysis: Workplace Restroom Facilities

Read the following in Hynes, Managerial Communication:

• Chapter 11: Intercultural Managerial Communication
• Chapter 12: Conflict Management
• Chapter 13: Managerial Negotiation
• Case 12-2, “Conflict Over Job Duties,” page 351
• Rational Problem-Solving Process, pages 107–108 (Chapter 4)

Scholarly Sources

This reading activity uses the online databases provided by ProQuest. You can connect with all of the databases available to you, as well as the New Jersey State Library, by logging into the myEdison portal and locating the My Resources block. Links can be found under the Educational tab.

Using the ProQuest database, find and read the following articles:

• Saee, J. (2007). Intercultural awareness is the key to international business success. Global Focus, 1(3), 56–59. 

• Yoshida, S. (2002). Globalization and issues of intercultural communications: Doing successful business in Asia. Vital Speeches of the Day, 68(22), 708–712. 

Using the EBSCOhost database, find and read the following article:

• Symmes, W. M., & Mensik, A. M. (2016). Heeding transgender restroom, workplace rules. Journal of Business, 31(8), 17.

Case Analysis

Before beginning Written Assignment 6, read the article by Symmes and Mensik to gain familiarity with the topic of providing restroom facilities for transgender employees.

Analyze the workplace restroom conflict by applying John Dewey’s sequence for problem solving. Your analysis should be between 1050 and 1400 words (4 to 6 pages) in length. Be sure to infuse conflict-management theory, concepts, and vocabulary. The report should demonstrate mastery of the concepts introduced in Modules 1 through 4, be written in the third person, and be presented without editorializing. Maintain scope; that is, the report should be a discussion about resolution of conflict in a business setting and should not expand to become a social commentary on transgender bathroom use. Before you post, ensure that your entry is an analysis and not simply a summary of findings.

The paper must be written in conformance with the citation formatting requirements of APA style, and all sources, whether directly quoted or paraphrased, must be cited in the text of your assignment as well as included on a References page. Applying APA style can be easily accomplished by using Word’s “References” tab or by following the formatting requirements of APA Style. 

Note: This assignment is graded based on the activity specifications above using the Written Assignment Rubric. However, a report that is poorly proofread or copy edited (and thus that does not clearly articulate the thoughts of its author) cannot receive a grade higher than satisfactory (C+). Please review both the assignment description and the rubric carefully for the required details.

Before Submitting Your Assignment

Before submitting any of the written assignments, check the following:

1. Carefully proofread your document and make any revisions to grammar, content, and style. With the exception of correspondence, professional reporting is prepared objectively in the third person to limit any possible author bias. Eliminate any vague pronouns from the composition (i.e., pronouns that lack concrete antecedents). Check tense, since most reports are written in the literary present to provide a sense of timeliness for the reader. Past tense is best saved for historical reporting, and future tense is appropriate when a report’s subject centers on a prediction.

2. Ensure that any ideas that are not your original work (ideas you have taken from the work of others) are correctly referenced using APA citation format for both in-text and bibliographic entries.

3. Evaluate the document to affirm that the topic of the submission directly relates to the subject of the course (i.e., managerial communications). An essay must clearly demonstrate competency of a lesson learned by including appropriate theory, concepts, and vocabulary. The object of the report—that is, the scenario, situation, or event—must serve as an example that shows the mentor that a lesson can be applied to the workplace.

4. Self-check your work by methodically relating the grading rubric to completed work.